Under the Consumer Contracts (Information Cancellation and Additional Charges) Regulations 2013, you have a cooling off period of 14 "working days” during which you are entitled to cancel your purchase if, for any reason, you decide you no longer want the services from the date the contract is concluded (i.e., the date we send our Order Confirmation email). However, this right expires if you already used or accessed our services. If you have not yet used or accessed our services and wish to cancel your contract with us, please contact us using [email protected].

Upon accessing your account, you expressly agree that we may begin supply our services to you before the end of the 14-day cancellation period referred to above. You also acknowledge that your legal right to cancel this contract as described will be lost when you access your account because, at that point, we will have begun the supply of the services.

Once we have begun providing the Services, we may cancel the Services at any time by giving you written notice. If you have made any payment to us for any Services we have not yet provided, these sums will be refunded to you. If we have provided Services that you have not yet paid for, the sums due will be deducted from any refund due to you or, if no refund is due, we will invoice you for those sums and you will be required to make payment.

Digital Superiority Pvt. Ltd provides digital content and services, as such content is immediately viewable and usable after signing up and accessing the website. Therefore, the following apply

• Design Services
  As Design Services are generally immediately viewable and usable, refunds, returns and exchanges do not apply. As such, we do not offer any kind of refunds, returns or your exchanges under any circumstances and All Sales Are Final.
• Cloud Services
  Any service that has been subscribed for more than 14 days will not be refunded. If you have used our services for less than 14 days, the amount you have paid will be partially refunded depending on your consumption. As such, if we have provided Services that you have not yet paid for, the sums due will be deducted from any refund due to you or, if no refund is due, we will invoice you for those sums and you will be required to make payment.
• Programming Services and Source Code
  Programming Services and Source Code are digital service, refunds, returns and exchanges do not apply. As such, we do not offer any kind of refunds, returns or your exchanges under any circumstances and All Sales Are Final. Please note that we in certain circumstances and at our sole discretion may be able to make an exception, if so, you must contact us.
• Server Package Services
  Server Package Services are customised and personalised digital services. As a result, refunds, returns and exchanges do not apply. Therefore, we do not offer any kind of refunds, returns or your exchanges under any circumstances and All Sales Are Final.

If you wish to cancel any of the above Services, please check if you are eligible first and then contact us using [email protected].

All refunds will be made using the original payment method used less any transaction fees incurred by us as a result of your cancellation. If you haven’t received a refund within 14 days of us notifying you about your refund being issued, please, check your bank account again and contact your bank or credit card company. If you’ve done all of this and you still have not received your refund yet, please contact us using [email protected].

In the unfortunate event that you wish to make a complaint in relation to the services or any other matter in connection with this website, please contact us using [email protected].